What the law means for you
You can take your vehicle to any licensed shop you trust. The insurer still reviews the estimate and pays for covered, reasonable repairs.
Network shops versus your choice
Network (direct-repair) shops can speed up the claim because they work with the insurer every day. A shop of your choice may focus more on factory procedures and original parts. Either way, ask questions.
Questions to ask any body shop
- Do you follow Ford factory repair procedures?
- Will you use original Ford (OEM) parts?
- Do you recalibrate cameras and sensors after repairs?
- What warranty do you give on the repair and the paint?
Pro tip from our team
Ask your insurer in writing whether your policy pays for OEM parts. Policies differ, and it affects how your Ford is rebuilt.
General information for Houston-area drivers, not legal, tax or financial advice. Program terms, laws and fees change; confirm current details with our team or the official source.
